Privacy Policy

Last updated: February 3, 2026

Introduction

CYBERWARD, LLC ("we," "our," or "us") operates the Creature Clash mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

By using Creature Clash, you agree to the collection and use of information as described in this policy.

Information We Collect

Information You Provide

  • Account Information: If you create an account, we collect your email address and username.
  • Friend Codes: Unique identifiers you share with other players.
  • Support Requests: Information you provide when contacting customer support.

Information Collected Automatically

  • Device Information: Device type, operating system version, and unique device identifiers.
  • Usage Data: Game progress, features used, session duration, and in-app actions.
  • Purchase History: Records of in-app purchases (processed securely by Apple/Google).
  • Analytics Data: Aggregated data about app performance and user behavior.

How We Use Your Information

  • To provide and maintain the App
  • To save and sync your game progress
  • To process in-app purchases
  • To enable social features (friend codes, trading)
  • To improve game balance and user experience
  • To respond to support requests
  • To send important updates about the App (optional marketing emails require consent)

Third-Party Services

We use the following third-party services that may collect information:

Firebase (Google)

  • Firebase Authentication: Manages user accounts securely
  • Cloud Firestore: Stores game data and progress
  • Firebase Analytics: Helps us understand app usage

Google's Privacy Policy: https://policies.google.com/privacy

RevenueCat

Manages in-app purchases and subscriptions. RevenueCat collects purchase data and device identifiers.

RevenueCat Privacy Policy: https://www.revenuecat.com/privacy

Apple App Store / Google Play

Processes payments for in-app purchases. We do not receive or store your payment information.

Data Storage and Security

Your data is stored securely using Firebase Cloud services with encryption in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information.

Game progress is stored both locally on your device and in the cloud for backup and sync purposes.

Children's Privacy

Creature Clash is rated 12+ and is not directed at children under 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [SUPPORT_EMAIL] and we will delete such information.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability (receive your data in a structured format)

To exercise these rights, contact us at [SUPPORT_EMAIL]. We will respond within 30 days.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by other means. Your continued use of the App after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

CYBERWARD, LLC
[ADDRESS - Optional]